AI & Call Recording Disclosure
In short: Parker is an AI. Calls with Parker and with Net3PBX may be recorded and transcribed. You can ask for a person at any time.
Parker is an artificial intelligence
Parker, the Net3 Voice Agent, is an AI voice agent, not a human. Parker uses third-party speech recognition, language and voice technology to understand you and respond. Parker identifies itself as an AI at the start of a call.
Calls are recorded and transcribed
Calls to Net3PBX numbers, calls with Parker, and conversations started through the “Talk to Parker” demo on this website may be recorded, transcribed and summarized. By staying on the call or starting a demo, you consent to this recording. If you do not consent, please end the call and email sales@net3pbx.com instead.
How we use demo recordings
- To follow up on your interest in Net3PBX, if you share your contact details.
- To improve Parker’s answers and our Services.
- To prevent abuse of the demo.
Demo recordings and transcripts are deleted after 90 days unless we need them to respond to your request. Please do not share sensitive personal information, such as health, financial or payment details, during a demo.
Talking to a person
During business hours (Monday–Friday, 8am–6pm ET), say “representative” or ask for a person and Parker will transfer you. After hours, Parker will take a message and our team will follow up the next business day.
Accuracy
Parker can make mistakes. Information Parker gives you about pricing, contracts or service details is not binding until confirmed in writing by our team.
For Net3PBX customers
If your business uses Parker or call recording, you are responsible for announcing recording and AI use to your own callers as your state’s law requires. See section 3 of our Terms of Service.
Questions
Email privacy@net3pbx.com or call 877-513-6784.